Shipping policy

Shipping Region

We currently ship orders within the United Kingdom.

Made-to-Order Production

All Nazpaw products are made to order. Your artwork is produced only after your order is placed to ensure premium quality and accuracy.

Order Processing

Orders are typically sent to production on the same or next business day, depending on order time and production capacity.

Production Time

Production time depends on the product type:

  • Matte Canvas: approximately 2 business days
  • Framed Posters: approximately 4–5 business days

Delivery Time (UK)

Standard delivery time is typically 2–3 business days after production is completed.

Tracking Notifications

Once your order ships, you will receive an email with a tracking link. Please allow 1–2 business days for tracking information to update after dispatch.

Estimated Delivery

Delivery times are estimates and may be affected by carrier operations, weather conditions, or high-volume periods. Please refer to the tracking link for the most accurate delivery status.

Shipping Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.

Carrier Issues & Missing Parcels

If tracking shows your order as delivered but you have not received it, or if your delivery is delayed, please contact us at hello@nazpaw.com so we can assist.

If you contact the carrier to redirect or forward your parcel after shipment, we are not responsible for parcels that are lost, stolen, or damaged as a result.

Contact

Our support team is available 7 days a week.

Email: hello@nazpaw.com

Head Office (Turkey): +90 531 643 7608
Customer Support (UK): +44 20 3833 4915

Nazmiev Trading Ltd

Company Number: 16638870

Registered Office Address:
71-75 Shelton Street, Covent Garden,
London, WC2H 9JQ, United Kingdom
(Legal correspondence only. No returns accepted at this address)

Operational & Customer Support Office (Turkey):
Hurma Mah. Bogacayi Cad. No: 107A, Ic Kapi No: 19,
Konyaalti, Antalya, 07130, Turkey